RADIANTLINKS TERMS AND CONDITIONS
Updated: April 10, 2025
INTRODUCTION
Welcome to Radiantlinks (also referred to as “We”, “Us”, or “Our”), a platform that offers VTU services and an online store (Radiantlinks Store).
These Terms and Conditions govern your use of Our Service, including our website, application, and any other related services.
ELIGIBILITY
Our Service is open to individuals who are legally qualified to use online services. Vendors and buyers must register and agree to these Terms and Conditions.
CONSENT
By using Our Service, you consent to our policies and authorize us to collect, store, and use the data you provide for business purposes, including communication with customers, vendors, and prospective service seekers.
KNOW YOUR CUSTOMER (KYC)
Vendors who use our platform to sell or provide services must complete the required KYC process. This is a critical step in ensuring the integrity and security of our platform. You acknowledge that you will not engage in any fraudulent activities. Legal action may be taken against you if you attempt to or defraud anyone through this platform.
PRODUCTS
Products sold in our store are sold by third parties (referred to as vendors) who use our services.
ACCOUNT REGISTRATION
To access certain features of Our Service, you will be required to create an account. When registering for an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
USE OF SERVICE
You agree to use Our Service only for lawful purposes and in compliance with these Terms. You must not:
- Use Our Service in any way that could damage, disable, overburden, or impair Our Service
- Attempt to gain unauthorized access to Our Service or any related systems or networks
- Use any automated means to access or use Our Service
- Collect or harvest personal data from Our Service
RETURN ELIGIBILITY
Goods sold through our platform may be returned within 7 days of purchase if they do not meet specifications or are faulty. More details are in our return and refund policy. https://radiantlinks.com/refund_returns
Return Procedure
Vendors must accept returns and provide refunds or replacements as applicable, subject to our return and refund policy.
SHIPPING POLICY
Shipping Costs
Shipping costs will be specified for each product, and added to the product initial price.
Shipping Procedures
Shipping date, estimated delivery date and tracking information will be available when a product is ordered.
PAYMENT POLICY
Payment Methods
We accept direct bank transfers and debit/credit cards. Additional payment methods may be added in the future. Payment instructions shall be available in the payment page. These instructions must be followed carefully. Radiantlinks will not be liable for losses incurred through customer carelessness
CUSTOMER RESPONSIBILITY
Customers are responsible for keeping their bank, debit, and credit card details secure. We do not collect or
Intellectual Property
Our Service, including all content, graphics, and logos, is the property of Radiantlinks or its licensors. You must not reproduce, modify, or distribute any part of Our Service without Our prior written consent.
Disclaimer of Warranties
Our Service is provided on an “as-is” and “as-available” basis. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
We will not be liable for any damages, including but not limited to incidental, consequential, or punitive damages, arising out of or related to your use of Our Service.
Indemnification
You agree to indemnify and hold harmless Radiantlinks, its officers, directors, employees, and agents, from and against any claims, damages, losses, liabilities, and expenses arising out of or related to your use of Our Service.
Termination
We may terminate or suspend your account and access to our services at any time, with/without notice if you do not adhere to the terms, conditions, and policies.
Governing Law
These Terms shall be governed by and construed under the laws of Nigeria.
Changes to Terms
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page. Your continued use of our Service after the effective date of the new Terms constitutes your acceptance of the new Terms.
Contact Us
If you have any questions about these Terms, please contact us:
By email: info@radiantlinks.com
By visiting this page on our website: https://radiantlinks.com/contact-us/
Return and Refund Policy
Read our return and refund policy https://radiantlinks.com/refund_returns/